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Let's be totally honest: Nobody wakes up in the morning thinking, "Man, today I really feel like struggling through pages of fine print." We know that. But when it comes to your money and your personal data, the fun stops. At 1win, we take the subject of security extremely seriously – not just because we have to, but because we are gamers ourselves. As a modern Crypto Casino, we realize that trust on the internet is even more valuable than the biggest jackpot. That’s why we are sparing you the typical, incomprehensible legalese here. Instead, we want to show you quite openly and on equal terms in our 1win Privacy Policy what actually happens behind the scenes.
Ultimately, this is about your privacy, and that is sacred to us. We often voluntarily go a step further than strict laws actually require, simply because we believe it is fair and that you deserve it. We rely on technology that would make even banks stare in awe, just to ensure that your data stays in our digital vault and doesn't land somewhere on the web. Make yourself comfortable, sit back, and learn quite relaxedly how we at 1w ensure that your gaming pleasure remains safe and protected at all times.
To ensure everything runs as smoothly during your game as you expect, we unfortunately cannot manage entirely without data. Imagine it like checking into a good hotel: You don't get a room key without an ID. But don't worry, we aren't nosy "data octopuses" that want to know everything about you. We collect really only what is absolutely necessary to offer you a cool experience and to ensure that everything is above board. In doing so, we distinguish clearly between the info you give us and the technical things that happen in the background.
Here we have listed quite concretely and without the fluff what we collect and why it is actually good for you: Who you are (Identification Data): Your name and your date of birth. That might sound banal, but it is super important so that we can be sure you are over 18. Fair youth protection is not an option for us, but a duty. The direct line (Contact Info): Your email address and mobile number. We don't want to annoy you with spam, but rather be able to help you quickly in case you forget your password or your account needs to be verified. Where the money flows (Financial Data): This is crucial, especially in a Crypto Casino – your wallet addresses or deposit details. Only in this way can we guarantee that your winnings actually arrive safely with you. Tech Stuff (Technical Data): Your IP address or which smartphone you are currently using. This simply helps us display the site perfectly for your device so that nothing lags or freezes. Your Play Style (History): What did you bet on? We save this to be able to look it up in case of problems or to offer you bonuses that really fit your style.
View this data simply as building blocks for a secure house where you can sit back and relax. They help us keep fraudsters out and not give money laundering a chance in the first place. And we promise you one thing solemnly in this 1win Privacy Policy: We never sell your data to any annoying advertising companies. Your info stays at 1win, and that is where it belongs.
Transparency for us also means that you know exactly when we send your data off into digital nirvana. We don't hoard things for eternity, because data clutter helps no one. In a fast Crypto Casino, everything must be snappy, but security also needs order. Therefore, there are clear rules regarding how long something stays on our servers and when it is finally deleted.
To give you full clarity, we have summarized the retention periods here quite clearly for you, without the jargon:
|
Type of Data |
Why we do this |
When we delete it |
|
Your Profile |
So that you can log in and start playing at any time. |
When you close your account + 5 years security buffer. |
|
Money Transactions |
So that deposits and withdrawals at 1w always remain traceable. |
10 years (this is unfortunately the law, our hands are tied there). |
|
Your Questions to Us |
So that our support learns and helps you even better next time. |
2 years after your problem has been solved. |
|
Cookies |
For your bonuses and so the site recognizes you. |
Until you delete them or automatically after a maximum of 12 months. |
This table is essentially our handshake with you for a clean digital footprint. We keep things only as long as it truly makes sense or the legislator forces us to. As soon as the deadline has expired, we press the big delete button. You should feel free with us and not like you are in a dusty archive where every movement is recorded forever.
Please never forget: It is your data, not ours. You have a firm grip on the steering wheel with us. The 1win Privacy Policy is not a restrictive contract, but a partnership on equal terms. Thanks to modern laws and our own philosophy, you have a whole range of rights that you can use at any time. We have built our processes so that this is as easy as possible for you – completely without annoying red tape or unnecessary hurdles.
This is what you are entitled to at any time according to our policy, and we take this seriously:
Show me everything (Access): You want to know what we have actually stored about you? Just ask us, and we will put the cards on the table.
Correct me (Rectification): Has your number changed or did we make a typo? Just let us know, we will fix it immediately.
Forget me (Deletion): You have the right to say "Delete everything." If no laws speak against it, we will make your data unrecognizable.
Don't bug me (Objection): No desire for advertising? One click or a short message is enough, and we will leave you completely alone regarding that.
Data to go (Portability): If you want to have your data to use it somewhere else, we give it to you in a format that you can actually do something with.
We respect your wishes immediately. If you write to us, no robot answers with standard phrases, but our real data protection team. We want you to feel safe at 1w, which is why we don't make it rocket science if you want to exercise your rights.
Especially when it comes to cryptocurrencies, the internet sometimes feels like the Wild West. But view us as your sheriff ensuring order. Our 1win Privacy Policy relies on technology that makes attackers despair. When data flows between you and us, it is so strongly encrypted via SSL that no one can read along. We have digital walls (firewalls) and alarm systems (intrusion detection) that are awake around the clock. We are particularly proud of how we secure crypto funds – the majority lies in so-called "Cold Storages," meaning offline, where no hacker in the world can get to.
Sure thing! Just write a short message to our support. We just quickly check if it is really you (a little security is necessary), and then we send you an overview. It is quite uncomplicated and transparent.
Safer than in Fort Knox. Since we are a specialized Crypto Casino, we know exactly how sensitive that is. We store the address encrypted and use it really only to send you your winnings. No one else gets to lay eyes on it.
Yes and no. There are a few technical cookies without which the website would fall apart. But the marketing things for advertising? You can simply switch those off in your browser. The site will still run then, perhaps just a little less personally tailored to you.
